Fix Outlook Error 500: Repeating Redirects Issue

Summary: MS Outlook is a popular email client that streamlines effective communication over emails. However, even the best email clients can encounter errors for numerous reasons. One such common issue is the Outlook Error 500. It is a server-related error that displays that something went wrong while repeating redirections. If you have encountered this error and want to know the best ways to fix it. Then, dive into this blog to learn about some free workarounds and a SysInfo PST Recovery Tool for better fixes.  Download Now Purchase Now

About Error Code 500 in Outlook

The error is generally represented as follows:

500Something Went Wrong.Repeating redirects detected.

This issue generally appears while working with Outlook Web App (OWA). It is also referred to as Internal Server Error and is a part of the HTTP status code range. It stops users from authenticating their mailboxes and accessing the data and other items. Sometimes, it is also represented by the Protocol Disabled or Mailbox Not Found error. Further, let’s explore the significant reasons for its occurrence.

Causes of Microsoft Outlook Error 500 Login Issue

It is very necessary to understand what caused this error to troubleshoot and resolve the issue. The major arising factors of this Outlook 500 error code are:

• Server issues due to unreliable or unstable internet connectivity.
• Browser problems because of the accumulated cache on the web.
• Oversized OST/PST Outlook data files interrupting the performances.
• Interference in the communication due to VPN or Proxy servers.
• Configuration problems due to a corrupted browser or wrong settings.
• Incompatible add-in impeding Outlook operations and functions.

There are many more such causes that enable the rise of Error 500 in MS Outlook profile. Proceed to find out the appropriate techniques to resolve the issue conveniently.

How to Troubleshoot Outlook Error 500: Something Went Wrong?

This issue requires a systematic way to resolve by addressing various free solutions. Furthermore, if these cannot help fix the error, browse through the professional tool discussed at the end. Let’s proceed with the manual methods first.

Resolve Outlook Error Code 500 Manually 

There are so many ways to do this, as stated below. Follow each one of them carefully. 

1. Verification of the Server Status

First, check the health and service status of your Outlook 365 by following these steps:

1. Visit the Microsoft 365 Admin Center and click the Health option.
2. Then, under Service Health, choose All Services.
3. Wait for some time for the error 500 MS Outlook to be fixed. 
4. Also, check whether your subscription is active or not.
5. Moreover, ensure the internet connection is healthy and has good speed. Otherwise, you can restart it.

Note: Only Administrators have the privileges to access the Health option. If you are someone without global administrator rights, continue with the next steps.

2. Update or Reinstall MS Outlook Error 500

1. Open Outlook and, from the File tab, click Office Account.
2. There, expand the Update Options and press Update Now.
3. Finally, follow the on-screen instructions to download and install the updates.
4. If this still doesn’t work. Then, start Control Panel and navigate to Program and Features.
5. There, press Uninstall a Program and from the list, search Microsoft Office (version).
6. Select it and press Change from the top. In the open dialog, hit Repair.
7. Complete the instructions provided and then restart Outlook.

3. Turn Off Add-ins to Fix Outlook 500 Error

There may be some defective add-ins enabled in your Outlook profile that interrupt connecting to the Exchange server. Follow these steps to fix them:

1. Press Win + R and, in the run dialog, type outlook.exe/safe. 
2. Click OK, and the Outlook application will start in safe mode.
3. Afterward, go to File and from there to Options. Then, click on Add-ins.
4. In the open screen, press Go at the bottom, and the add-ins dialog appears.
5. Uncheck all the selected add-ins that you find unsuitable and click OK.
6. Restart the Outlook application in normal mode.

4. Eliminate Cache and Cookies to Fix Outlook Error 500

1. Open Google Chrome and press the three vertical dots in the top-right corner.
2. Then, choose Settings, and in the open window, move to the Privacy & Security tab.
3. After that, press Cookies and other site data. Scroll below to see all site data and permissions.
4. In the end, press Clear all data to delete unnecessary or irrelevant cookies and cache in the browser.

5. Removing Outlook User Roles 

This issue can also arise if your Outlook or Office 365 account has too many admin roles. To resolve it, the steps are as follows:

1. Go to Office.com and press the App launcher (nine dot icon). Then, click Admin.
2. The Admin Center opens up. There, select the user account that is creating issues and tap Manage Roles.
3. Now, simply uncheck all the selected roles, leaving the Global Administrator, and press Save Changes.
4. Wait for some while and then sign in to your web Outlook again.

Note: This process can only be executed by someone with administrator privileges. 

6. Troubleshoot Outlook Error 500 by Creating a New Profile

1. Exit the Outlook application and open Control Panel. 
2. Move to the User Accounts and press Mail and then Show Profiles.
3. Later, click Add and create a new profile following the instructions.
4. Hit Finish to complete the setup and then select it in the Prompt for a profile to be used.
5. Finally, click Apply and OK to save the changes and make the new profile the default one.

7. Rebuilding Outlook OST/PST File

Lastly, if the error isn’t resolved, there can be issues with the Outlook data files. The steps to fix the issue are as follows:

• For OST
  1. Open the Run Window and type %localappdata%/Microsoft/Outlook.
  2. Click OK, and the default location for the OST file will open.
  3. Further, create a backup by copying the OST file or renaming it with a .bak extension.
  4. Afterward, start Outlook and delete the original OST file. When the previous file isn’t found, a new one is automatically created.
  5. In the end, send an email immediately after the profile is synced.

• For PST: Use the Inbox Repair Tool to fix the errors.

However, these manual methods don’t help if the error is due to severe corruption in the PST file. In such a case, go for the expert solution.

Dedicated Tool to Handle Outlook Error 500 Login Issue

When the manual method fails, the SysInfo PST File Recovery is the best solution to repair damaged PSTs. It effortlessly recovers the data from the inaccessible Outlook files, that too, with 100% accuracy. Additionally, the tool restores all Outlook PST items, even from password-protected files of any size and count. Moreover, it has a simple GUI suitable for all beginner and expert users to run on all Windows OS. It keeps the data intact and manages the data without any loss.

Steps to Repair Outlook PST

1. Start the PST Recovery Tool and click Open from the standard bar.
2. Press (…) to browse the file and click Open to add PST to the tool.
3. Further, select Standard, Advanced, or Deep mode of recovery and hit OK.
4. Preview the data after the recovery and select folders to restore. 
5. Afterward, press Save and choose a desired file format and other filters.
6. At last, specify the path and click OK to complete repair and fix the error.

Conclusion

The blog described eight different ways to resolve Outlook Error 500 for free or using an automated tool. Though dealing with this error is a bit complex, using the right approaches, you can handle it. However, if the problem remains undealt, then use a professional tool to troubleshoot the issue without impacting data. 

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